- Arris tg852g32 gateway blocking roku mac address software#
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If you want to avoid Comcast’s monthly “equipment rental fee” and aren’t afraid of getting your networking digital hands a little dirty, this is an excellent alternative to what Comcast provides. The backup battery works as expected, the WiFi is decent (not the best thru-wall and distance coverage, not the worst by far, either), and as I said earlier, the device has been extremely stable. That is absolutely on Comcast, not on the gateway or Arris.
Arris tg852g32 gateway blocking roku mac address mac#
Because it wasn’t a “Dory” gateway, they had to escalate me to the next tier of support and I had to read (and re-read, and re-read) the MAC addresses and IDs of the various gateway components to get them all configured and working. The biggest issue I had with this modem was getting Comcast (in California) to configure the thing correctly. The configuration interface is a bit clunky, but manageable for anyone that’s spent time delving into multiple router configuration systems and knows how/where to find what they’re looking for.
The gateway has been reliable and a solid performer. I have been using the Arris TG862G gateway for several months now and everything has been performing as expected. And since no clients will associate, the only cost is 10 wifi beacons per second coming from this device on wifi 2.4GHz channel 1. I finally decided just to ignore the wireless.
Arris tg852g32 gateway blocking roku mac address software#
It looks like a simple GUI software bug, but may be indicative of low software quality. Each time i tried to disable wifi, I got an error message that the SSID cannot be blank. I have a separate 802.11ac simultaneous dual band router, so I definitely do NOT want to use the mediocre 802.11bgn wireless that’s built-in to the modem. The modem appeared to perform as expected all through the process.Īlthough, I did have inexplicable difficulty disabling the modem’s built-in wifi. I think this is more an issue on the comcast side than with the modem. We needed to get on the phone with Comcast and it took something like an hour with multiple unintended transfers to get first the data connection and then the telephone line activated. We plugged in the modem and it sync’d fine, but we were not redirected to the comcast activation portal. I have no idea whether this has anything to do with the modem or if it’s entirely on the comcast side. I will say that in our particular case, the installation was a royal pain.
Arris tg852g32 gateway blocking roku mac address download#
Gave us download speed (as measured by ookla) of 125Mb/s, and upload of around 11Mb.s. Great product, no hassle from Comcast, good tech service person and overall positive experience. These two tasks only took 10 minutes and they were done correctly. Neither of the are available after Comcast loads their firmware on the Arris modem.ġ1. Bridged is when you want to use your own router/wifi. After successfully getting the phone to work, I asked the same person to do two other tasks: a) Disable wifi, and b) put the modem into ‘Bridged Mode’. They will call on the land line and then you can drop the cell to finish any other work.ġ0.
You would probably be calling from your cell phone so don’t assume the incoming works. Tips: 1) Check to assure you have a phone dial tone and 2) ask them to call you back on the line that they activated. Doesn’t make sense, but they fixed the problem.ĩ. Note: the call I made sounded like it was going to a service technician, and then was answered by someone in Activation. I called the above phone number, stepped through the phone activation, and voila……the phone worked.Ĩ. My phone didn’t work after a successful on-line internet activation.ħ. Don’t be concerned if you connect to the activation web site, go thru all the steps successfully, activate the internet service, and then find that your phone isn’t working.Ħ. CMAC # is for the phone (I think) and on the modem as well as the stickers on top of the modem. Have your account number, phone number and CMAC # if you’re activating voice, address etc available for technicianĤ. It can be confusing getting a computer to ‘connect’ with the modem/router to activate, and if that’s your case, just call from the US 1 (800) 652-3446 to activate both internet and phone.ģ. Follow Comcast directions for hooking up hardwareĢ. Modem works as advertised and is not the first Arris modem I’ve used.
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Used for Comcast 105 mbps service plus single line voice. Replaced a new Technicolor TC8305C modem that was installed in new service two days ago. Purchased this modem/gateway and got it yesterday.
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